Avaya Announces Expansion of Avaya OneCloud in the Private Cloud for the Enterprise Market in Mexico

As part of the seventeenth edition of the hybrid event Avaya ENGAGE Latin America 2022, Avaya presented its Avaya OneCloud Private solution, a private cloud designed for large corporations and Contact Centers that currently have on-premise solutions, mainly, with the competitive advantage of being hosted and enabled in a dual configuration of geo-redundant Data Centers located in Queretaro and Monterrey, developed on the latest technological standards that provide high levels of security and availability of 99.99 percent.

This unique Avaya OneCloud Private offering targets the enterprise market in Mexico and can serve contact centers with needs greater than 400 seats and enterprises with more than 2,000 employees with digital workplace and collaboration needs.

Fernando Ruiz Galindo, Managing Director at Avaya Mexico, says: “Customization for our clients is vital. Each one of them is a different business with very high and specific interconnections and integrations, and with Avaya OneCloud Private we can provide them with what they need”. He adds, “I am sure that a private cloud as ours will change the game in the Cloud market and many customers who have not yet decided to migrate their on-premise platforms to the Cloud, will find in OneCloud Private the solution that is scalable, flexible and secure; plus all their data and information will continue to be stored within the country, to fully comply with the respective regulations”.

Benefits of Avaya OneCloud Private

  • For those with on-premise solutions, maintenance and administration costs of local Data Centers are eliminated to move to a model as a service.
  • Instead of making investments in infrastructure, the client will make service investments, which are also tax-deductible, giving them tax advantages. It is a shift in the financial structure, from being a customer that invests in CAPEX to a customer that decides not to be one that pays only for what it uses.
  • If a customer already has a subscription contract with Avaya and decides to migrate to OneCloud Private there is no penalty for cancellation of the contract. If they have an on-premise solution and want to migrate to a OneCloud Private scheme, incentives and support and maintenance credits are generated.
  • It contributes to dramatically reduce the carbon footprint of customers by eliminating their on-site Data Centers and generating virtualized environments.

These two Avaya Data Centers with large capacities are in addition to the two located in the United States (Texas and Ohio); in Germany, Singapore, Australia and the United Kingdom.