Veeam Software, leader in Data Protection and Ransomware Recovery, today announced the availability of the new Veeam Cyber Secure Program, which combines technology created specifically by Veeam with a team of experts to help businesses prepare, protect and recover from ransomware. The new program offers peace of mind to customers. It starts with pre-incident support, including architecture planning, implementation assistance, and quarterly security assessments. When an attack occurs, customers contact Veeam’s dedicated ransomware response team and the program offers post-incident support to enable rapid recovery. Veeam Cyber Secure ensures customers have confidence that they are ready and prepared when a cyber incident occurs.
“We know that 76% of organizations were attacked at least once in the last 12 months, and 26% of them reported having been attacked at least four times. Recovery remains a major concern, with only 13% believe it can be successfully recovered,” said John Jester, Veeam Chief Revenue Officer (CRO). “With the new Veeam Cyber Secure Program, we are ensuring customers are prepared for any cyber threat and that when the worst happens, they can recover as quickly as possible.” The new program is designed to ensure customers follow best data protection practices with Veeam solutions, allowing them to not only recover from an outage or data loss, but to recover going forward. By providing the shortest interval between incident and recovery, our customers can keep their business running without interruption.”
The Veeam Cyber Secure program includes incident recovery services such as advanced onboarding, design and implementation assistance, and quarterly health checks. During a cyber incident, customers have access to a dedicated support account manager and ransomware response team with 30-minute service level agreements (SLAs).
With the Veeam Cyber Secure Program, businesses are prepared for the next cyberattack and can rest easy knowing that backups are clean, reliable, and ready for rapid recovery. The new program includes three key components:
- Trusted Security: Dedicated design and implementation support to ensure Veeam best practices in securely deploying Veeam solutions with the highest security standards. Customers receive seven-phase advanced onboarding support and rigorous quarterly security assessments by Veeam experts to ensure Veeam environments remain secure.
- Comprehensive support during cyber incidents: When a ransomware attack or cyber incident occurs, the Veeam Ransomware SWAT team (the ransomware recovery “black belts”) is available 24/7 with prioritized 30-minute SLAs and ready to deploy into immediate action. Customers have a dedicated Support Account Manager (SAM) for assistance and escalation during this time, as well as access to dedicated senior support engineers who combine deep product expertise with key product knowledge. successful business implementations.
- Financial Protection: Veeam provides businesses with the confidence of fast recovery from a clean, reliable backup of data, as the highest security standards are applied, as well as the ransomware recovery guarantee of Veeam: Up to $5 million in reimbursement of data recovery expenses for a verified attack.
Enterprises continue to turn to Veeam as the market leader for reliable, trusted cyber resiliency and ransomware protection. Veeam added more than 4,600 new enterprise customers in 2023, helping Veeam achieve more than $1 billion in ARR for the fifth consecutive year (2019-2023).