Kodak Alaris has been recognized by CRN, a brand of The Channel Company, with the prestigious 5-Star Award in its 2024 Partner Program Guide. This annual guide provides essential information to solution providers exploring technology partner programs that deliver high value and align with their business needs and objectives.
For the 2024 Partner Program Guide, CRN evaluated suppliers based on program requirements and offerings, such as partner training and education, pre-sale and after-sales assistance, marketing resources, technical assistance and communication.
The 5-star rating is given to companies that have created their partner programs to go beyond their commitment to fostering strong, profitable and successful resellers partnerships.
Kodak Alaris has created a world-class global partner program that helps its network of partner partners, resellers, system integrators and solution providers meet the information gathering needs of businesses and public agencies around the world. The company continues to attract new partners around the world, as more organizations seek to differentiate themselves in a competitive market by leveraging the broader portfolio of enterprise document capture solutions and Intelligent Document Processing (IDP) to maximize customer satisfaction and revenue opportunities.
The company continuously enhances its partner program to address business challenges and changing market needs. Recently, Kodak Alaris has launched a series of training webinars focused on intelligent document processing with KODAK Info Input Solution. “Kodak Alaris has been a dedicated solution partner for our BPO business, and its recent focus on IDP software solutions and training is making a big difference in our solution delivery capabilities”said Adam Jaeger, vice president of sales at Tronitech. “Info Input Solution has also significantly increased our production and improved our results”.
The depth and breadth of support provided by technology providers through partner programs is a critical consideration for solution providers who are evaluating which companies are best suited to team up, with the aim of creating world-class technological solutions. Program elements such as financial incentives, sales and marketing assistance, training and certification, and responsive technical support can differentiate suppliers and play a key role in driving long-term partner growth.
“Our partner program has earned the CRN 5-Star rating seven times and it is an honor to be recognized again this year,” says Don Lofstrom, President and CEO of Kodak Alaris. “Our partners are at the heart of our customer relationships, and we remain dedicated to delivering world-class support to businesses around the world. We are extremely proud to record a 95% customer satisfaction rate and 92% first call completion rate across our service and support organization, and we appreciate the recognition of CRN within its annual Partner Program Guide.”
“The recognition on this list reflects the value of partner programs from leading providers and their commitment to evolving with solution providers and supporting the success of the IT channel,” said Jennifer Follett, US Vice President of Content. and Executive Editor of CRN, at The Channel Company. This recognition allows solution providers to discover suppliers that keep pace with the evolution of their business and customer requirements”. With CRN’s 2024 Partner Program Guide, solution providers can access a deep insight into the unique strengths of each partner program and vendors who demonstrate dedication to their partner community.”
The 2024 Partner Program Guide will appear in the April 2024 issue of CRN and online at www.CRN.com/PPG.
